Shipping policy
Last Updated: September 2026
At Glamora, we are committed to delivering your Beauty & Health products safely and conveniently across the United Arab Emirates.
1. Delivery Coverage
We currently offer delivery across the United Arab Emirates, including Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah.
2. Delivery Time
Orders are usually delivered within 2–5 business days after order confirmation.
Delivery times may vary depending on your location, courier availability, public holidays, weather conditions, or other circumstances beyond our control.
3. Shipping Charges
Free Shipping is available on eligible orders as displayed on our website.
If shipping charges apply, the applicable fee will be clearly shown during checkout before you complete your order.
4. Order Processing
Orders are normally processed within 1 business day after confirmation.
For Cash on Delivery (COD) orders, our team or delivery partner may contact you to confirm your order before dispatch.
5. Order Tracking
Once your order has been shipped, you may receive a tracking number or delivery update through the contact details provided with your order.
6. Delivery Attempts
Our courier partner may make multiple delivery attempts.
Please make sure your phone number and delivery address are correct and that you are available to receive your order.
If an order cannot be delivered because of an incorrect address, unavailable recipient, or failure to respond to the courier, additional delivery arrangements may be required.
7. Delayed Orders
Although we aim to deliver within the estimated timeframe, occasional delays may occur due to:
Public holidays
Weather conditions
Incorrect or incomplete address information
Courier delays
High order volumes
Other circumstances outside our control
If your order is significantly delayed, please contact our customer support team and we will assist you.
8. Damaged or Incorrect Items
If your order arrives damaged, defective, or contains an incorrect item, please contact us as soon as possible after delivery.
Please provide your order number and clear photos/videos of the package and product so our team can review the issue and assist you according to our Return & Refund Policy.
9. Incorrect Delivery Information
Glamora is not responsible for delays caused by incorrect or incomplete shipping information provided by the customer.
If you notice an error in your delivery details, please contact us immediately after placing your order.
10. Contact Us
If you have any questions regarding your order or delivery, please contact our customer support team.
Glamora
Website: Glamora.store
Email: [glamora.uaestore@gmail.com]
WhatsApp: [03420092015]
We are happy to help you with your order.